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IT Management Blog | Pulseway
MSP Look to the Cloud for Growth and Profits
Most MSPs may have their hands full managing client's on-premises infrastructure and even still handling break/fix. But increasingly forward thinking MSPs are crafting cloud services and pitching them to customers as a way to modernize their infrastructure.
At the same time, MSPs are increasingly using the cloud to help run their own business and for service delivery.
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Future of IT Systems Management
If our systems stood still, our systems management software could as well. The truth is our systems are changing by the minute. More and more of the work we do is on the cloud. And our internal systems are in a constant state of evolution – virtualization has taken over our servers, and more of our apps are spread across on-premises and the cloud. And as mobile apps.
End points are also undergoing revolution. While predictions of the death of the PC haven’t totally come true, tablets and smartphones are new devices of choice, and each of these presents its own management challenges.
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Why You Should Become an MSP and How To Do It
Many MSPs are in this profession by choice. But as the technology and the channel evolve, non-MSPs have no choice but to consider moving into managed services.
VARs in particular are in the hot seat. With a major focus on hardware, albeit buttressed by vertical market software or other specialization, and installation and set up, VARs are easy pickings for large vendors looking to broaden their direct base. VARs increasingly walk into a client only to find that HP or Dell were just there.
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Gain Higher Education IT Efficiency Through Mobile Remote Monitoring and Management(RMM)
You would be hard pressed to find an IT environment tougher to manage than Higher Education. Student turnover is constant, the network by definition is campus-wide with devices spread all over, and you need to support the business office, faculty, administration and often an array of complex research facilities.
Did we mention budgets are tight and competition for students intense? In the case of competition, online schools have grown immensely in recent years, and private Colleges and Universities face stiffer competition from Public Schools who have been advancing their offerings and quality.
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You Restarted the Server From Where?
MSPs and IT admins spend way too much time on call. No wonder so many complain about not having a life, what with working overtime chained to a console at a data or operations center, or just the cluttered desk the admin sadly calls home.
What’s worse, if the admin is visiting an end user, waiting for the dentist, or even taking a restroom break, problems can’t be dealt with, and common tasks such as system updates won’t happen. Now you have an overworked unhappy admin and irritated end users or MSP clients. Not a great combination. Meanwhile safety is at stake since emergencies such as breaches can’t be quickly dealt with.
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