Pulseway 6.4

July 2019

Remote Desktop User Chat

We've added live chat to Remote Desktop so you can collaborate with the person sitting in front of the remote computer. Chat can be initiated by the Pulseway operator or the person who's computer is remotely controlled.

Learn how to get started with User Chat here.

The Android Application Now Supports German

The application will now automatically switch to German if your phone's language is set to German.

Pulseway 6.3.3

June 2019

Export Reports in CSV Format

To improve the reporting functionality within Pulseway, we've added support for generating Pulseway reports into the CSV (Comma Separated Values) format. This lets you export metrics into a machine-readable format allowing you to build custom visualizations and report layouts using tools like Microsoft Excel.

Additional 3 Party Patching Titles

The following titles have been added with this release: 7-zip (64-bit), Evernote, FileZilla, LibreOffice and Skype for Business. For the full list of titles supported click here.

Pulseway 6.3.2

May 2019

Remote Desktop File Transfer

You can now send and receive files from both the source and the destination computer. It's as simple as selecting a file and clicking on the arrow on the top of the dialogue to initiate the transfer.

The newly added File Transfer feature can be accessed from the main menu of the remote desktop session window. In order to establish a remote desktop session, you can either use the Pulseway Dashboard or Pulseway Remote Desktop application.

Additional 3rd Party Titles

We are continuing to add more and more titles for our 3rd Party Management engine. This release includes the following titles:

Java JDK 8 - update 201 (32 bit), Java JDK 8 - update 201 (64 bit), Putty (32 bit), Putty (64 bit), Skype, WinRar (32 bit), WinRar (64 bit), Git, PDFCreator, CCleaner

System Scopes Access Changes

We have tightened the access to system scopes and team members will only be able to see the scopes where their team has access to all the systems in that scope. Administrators will continue to have unrestricted access across all system scopes and Pulseway features while user-defined teams will see just the scopes that are relevant to their current access level. Additionally, users who are not on the Administrators team will no longer have the ability to create or modify system scopes.

Automation Tasks and Scheduled Reports Changes

Tasks and reports visibility has also changed to show the entries that are configured using system scopes that the user’s team has access to. In addition to the scope check, we’ve also introduced a “Run as Team” setting for scheduled tasks and reports that will allow you to specify a team which will be used as an additional filter on top of the system scopes. Basically, “Run as Team” setting will allow scheduled tasks and reports to run only on the systems accessible to that team.

Automation tasks executions will filter out the systems that the currently logged user’s team doesn’t have access to. On the other hand, generated reports will only be shown to the team members of the user who ran the report and the administrators.

Pulseway 6.3

April 2019

Introducing 3rd Party Patch Management

We have been listening and are thrilled to announce the introduction of our 3rd Party Patch Management module, which is designed to keep software up to date by plugging the vulnerabilities as soon as fixes are released. It has been designed with simplicity in mind and blends with our OS patch management module to ensure that your systems are patched and kept up to date.

Deploy commonly used software such as Mozilla Firefox, Adobe Acrobat Reader, Java Runtime Environment and more and we will make sure they stay up to date. Want to remove a piece of software? Just select the product name and mark it to be uninstalled and you’re done.

To get started, select some 3rd party software titles to be deployed, updated or uninstalled then configure the schedule on which patching will run and you’re ready to go.

And at the end of the month, generate patch report to see your patch compliance across your IT infrastructure and quickly identify the systems and software that needs to be updated to the latest version.

Additional titles added on 1st May 2019: 7-zip, Citrix Receiver, Citrix Workspace, Google Chrome, Java(TM) SE Development Kit 11 (64 bit)

Supported titles with this release: Adobe Acrobat Reader DC for Windows, iTunes for Windows, Java SE Runtime Environment 7 (32-bit), Java SE Runtime Environment 7 (64-bit), Java SE Runtime Environment 8 (32-bit), Java SE Runtime Environment 8 (64-bit), Microsoft .Net Framework 3.5 for Windows, Microsoft .Net Framework 4.7.2 for Windows, Mozilla Firefox x64 for Windows, Mozilla Firefox x86 for Windows, Notepad++ x64 for Windows, Notepad++ x86 for Windows, QuickTime for Windows, TeamViewer 13 for Windows, TeamViewer 14 for Windows, VMware Workstation Player, VMware Workstation Pro for Windows, WinZip for Windows.

Pulseway 6.2

January 2019

Introducing ConnectWise Integration, MSP Toolkit and More:

  1. Pulseway now integrates with ConnectWise Manage
  2. Introducing the Pulseway MSP Toolkit
  3. New report template: Automation Task Outputs

1. Pulseway now integrates with ConnectWise Manage

The Pulseway integration to ConnectWise Manage drives service desk efficiency by:

  • Mapping Pulseway Organizations, Sites and Agent Groups to ConnectWise companies
  • Automatic service ticket creation within ConnectWise Manage (less work for the mutual partner)

2. Introducing the Pulseway MSP Toolkit

We are excited to launch our new MSP Toolkit, which is now available to all of our Team customers in the Pulseway Web App. The MSP Toolkit was designed to help our MSP customers to:

  • Generate new leads through digital marketing
  • Win new business with analytical sales and assessment proposals
  • Cross-sell extra services to their existing clients
  • Various other tips and tutorials for growth and expansion

The MSP Toolkit will continue to develop and expand its resources to further help Pulseway customers grow their business.

3. New report template: Automation Task Outputs

Last Task Execution Report template creates a report containing all the scripts outputs included in the task being executed. You can execute tasks with scripts that collect system info, perform an action and report on the result of the execution.

What’s new in Pulseway 6.1

December 2018

This release introduces several enhancements to the 6.0 major release:

  1. Team system level access exceptions
  2. Stand alone policies
  3. Ability to filter notifications based on organizations, sites, agent groups and priorities

1. Team System Level Access Exceptions

Based on the feedback we have received from you on the 6.0 release, we are introducing system level access exceptions for teams. This feature is particularly useful when you want to grant a specific access level to a system group but want certain systems in that group to have a different access level.

By clicking the “Configure Exceptions” button, you can overwrite the access level for each system in the agent group:

After applying the changes, the exceptions will be highlighted in the group:

2. Policies

Policies are now stand-alone and reusable across organizations, sites and groups. The policies can also be inherited so you could assign a policy to an organization and have all the sites and agent groups inherit that policy. As well, you can overwrite a parent policy at a site or agent group level.

As soon as a policy is assigned it will take no more than a minute to be applied to all the agents.

3. Notification Filters

You can now filter the notifications you receive at the account level based on organization, sites, agent groups and notification priority.

The notification filters can be set for all organizations, can be inherited and you can also overwrite the filter at an organization, site or agent group level. With the notification filters you can refine the amount of email and push notifications you receive to only the ones that matter mostly to you. It’s worth noting that the alerts will still trigger and you will still be able to review them in the notification list but you can choose not to be notified by push or email for the ones that are not important.

Grow better with Pulseway 6.0 (Scale)

September 2018

Welcome to Pulseway 6.0, where we created a seamless environment that is going to make your experience a lot more streamlined.

 SEE WHAT IS NEW

We’ve made a lot of exciting changes

We’ve changed the way you organize, deploy agents and collaborate with your team.

  • The structure is now broken down into Organizations, Sites and Groups. Allowing you to organize your IT environment a lot more efficiently.
  • Whenever you deploy new agents via network discovery, they’ll automatically join the organization where the probe exists, with set configurations already in place.
  • User accounts will now belong to Teams, with set access rights to organizations.
  • All users can collaborate on automation, patch management, reporting and billing, streamlining your operations and improving productivity.
 WATCH HOW IT WORKS