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IT Management Blog | Pulseway
Mobile Apps Boost Productivity for all Especially IT and MSP Techs
Mobile applications can be a major productivity drain – that is if you spend all your day playing Angry Birds, watching YouTube or texting with friends. The bright side is that mobile if used properly can be an enormous productivity boost – that’s why it was the key driver in making BYOD so commonplace.
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Generate Custom, Detailed and Elegant Reports for Your Clients
Send custom and detailed reports at a click of a button to summarize health, performance, resource utilization and much more. All the data is displayed in a clean and elegant format so that your team or your customers can visualize and interpret the information easily. Simply select a scope you want to get a report for and email it to the desired recipient. You can also download the report at any time.
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Why You Should Become an MSP and How To Do It
Many MSPs are in this profession by choice. But as the technology and the channel evolve, non-MSPs have no choice but to consider moving into managed services.
VARs in particular are in the hot seat. With a major focus on hardware, albeit buttressed by vertical market software or other specialization, and installation and set up, VARs are easy pickings for large vendors looking to broaden their direct base. VARs increasingly walk into a client only to find that HP or Dell were just there.
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You Restarted the Server From Where?
MSPs and IT admins spend way too much time on call. No wonder so many complain about not having a life, what with working overtime chained to a console at a data or operations center, or just the cluttered desk the admin sadly calls home.
What’s worse, if the admin is visiting an end user, waiting for the dentist, or even taking a restroom break, problems can’t be dealt with, and common tasks such as system updates won’t happen. Now you have an overworked unhappy admin and irritated end users or MSP clients. Not a great combination. Meanwhile safety is at stake since emergencies such as breaches can’t be quickly dealt with.
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Top Eight Considerations for Selecting the Right RMM Solution
Managed IT services providers (MSPs) in charge of monitoring and managing your systems and your network health do so often using scripts, homegrown solutions, commercial software, or a combination of all of them. One problem with this approach is that you have a solution that become unsupportable over time because scripts can fail without proper maintenance. Homegrown solutions tend to fail with personnel changes and the person who supported that solution was a single point of failure. And using multiple commercial solutions fails because vendors often get into a finger-pointing match during troubleshooting sessions with each other, while the customer, you, suffers. But how do you go about selecting the right remote monitoring and management (RMM) solution? ...
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