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Millennium IT Services

CASE STUDIES: MILLENNIUM IT SERVICES

MSP

How Millennium IT Services transformed its business with Pulseway

They have been able to improve their services, become more proactive, attract new customers and enhance their reputation in the market with the use of the Pulseway platform and Pulseway's MSP Toolkit.

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Michael Famighetti
President, Millennium IT Services

Millennium logo

With a pedigree stretching back over 15 years, Millennium IT Services has existed in its present form for about 6 years. Previously established as a storefront computer repair business, the company transitioned to becoming a B2B IT support business because of customer demand. Millennium IT Services provides IT support services to small businesses such as restaurants, law firms, doctor’s offices and warehouse companies that rely on computers to run their business In the Long Island, NY area.

In 2019 Millennium were not satisfied with the functionality and level of support they were getting from their previous support software provider and started looking “for something that was better.” “They found Pulseway online “and took a chance, and it's the best chance we ever took.”

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