Make Pulseway more suitable to your needs with these extra add-ons.
Available with the Team plan.
Control Windows computers remotely to give instant client support or assistance.
Resolve issues quickly and efficiently without having to travel on-site. Remote Desktop
is billed per unique concurrent session.
$15 per month per additional RD session
Available with the Team plan.
Pulseway’s business management software seamlessly integrates with Pulseway RMM
to deliver the complete solution suite to manage your clients and your business more
efficiently. It includes a customer facing portal free of charge for external users to
view and manage their tickets.
$20 per month per user
Available with all Pulseway plans.
Centrally deploy and manage the AV protection and receive instant alerts if a threat has been detected.
$1.00 per workstation per month
$2.00 per server per month
Have a pricing or sales question?
Talk to our Solution Specialists who are on hand to answer any questions you might have.
You can monitor servers and workstations running Windows, Linux and Mac
operating systems. You can also monitor any application using the monitoring
API. One Pulseway agent can monitor websites, virtual machines, cloud
instances, network attached devices and it is still considered as a single
How many concurrent Remote Desktop sessions can I have?
The Pro plan doesn’t allow for Remote Desktop sessions. The Team plan allows
for multiple concurrent Remote Desktop sessions. 3 concurrent sessions are
included in the Team plan. You can upgrade the number of concurrent Remote
Desktop sessions you have at any time.
What is the difference between the Pro plan and the Team plan?
The Team plan is designed for MSPs and IT departments and offers a
collaborative environment with multi-account management, Remote Desktop
Control and additional features such as Audit Log, White Labelling and much
more. The Pro plan allows for a maximum of 50 endpoints, with the Team plan
you can grow up to 100,000 endpoints.
Can I add more endpoints later?
You can increase the number of endpoints you monitor at any time. There are no
minimum upgrade requirements for the Pro plan. For the Team plan the
minimum upgrade requirement is 10 endpoints.
Can I switch between plans?
You can switch from any plan to any other plan at any time.
Can I get additional User Accounts and Remote Desktop Sessions?
With the Pro plan you are limited to one user account. With the Team plan you
get Unlimited User Accounts for anyone you need to give access to the platform.
Can I add more Pulseway Antivirus licences later?
You can increase the number of Antivirus licence you have at any time. There are
no minimum upgrade requirements for the Pro plan. For the Team the minimum
upgrade requirement is 10 Antivirus licences.
What is the difference between a server and a workstation?
Any agent deployed on a Windows Server Operating System is considered a server.
Everything else is considered a workstation.
How many endpoints can I monitor?
With the Pro plan you can monitor between 1 and 50 endpoints. The minimum entry
requirement for the Team plan is 25 endpoints and you can monitor up to 100,000
What is multi-account management?
Multiple accounts are only available with the Team plan. You can create multiple
user accounts, from read-only accounts to full administrative. This lets you share the
management of critical endpoints between your team members. Additionally, you
can offer visibility to clients so that they can see that their endpoints are monitored.
Can I upgrade from the Pro plan to Team plan?
You can upgrade to the Team plan at any time and the upgraded price will be
What are the billing options?
The Pro plan is billed annually only. The Pulseway Team plan is billed monthly, with
no contracts and no setup fees. A yearly plan and the multi-year plan is also
available and offers a discount for the commitment.
Can I pay monthly?
A monthly plan is available with the Pulseway Team plan only.
What is a PSA User Account?
A PSA User Account is a User on Pulseway’s Business Management software. You can
create user accounts for yourself and your team so that you can run your business
more efficiently. The business management solution includes functionality for
ticketing, project management, accounting, CRM, time-tracking, invoicing, billing and