Founded in 1987, Danish company, Compusoft are a leading supplier for booking, ticketing systems and access control systems for the leisure and travel industry in Scandinavia. They have over 1000 customers, ranging in size from very small campsites to large restaurants and theme parks. About 30% of their customers run the software on site, with the remainder hosted in Compusoft’s facilities.
Compusoft are one of Pulseway’s oldest customers and date back to before the company was called Pulseway. From starting out monitoring 10 endpoints, they now monitor over 300 – a mixture of internal admin systems and customer systems.
In 2012, Compusoft were looking for a monitoring solution and a Google search returned what was then called Mobile PC Monitor. They quickly thought “’this is the right product for us’ and indeed it really is a very good product.”
Compusoft powers self-service kiosks so their customers can offer a 24-hour service. It is therefore important that these are always available. Pulseway is used to monitor these to ensure they are running normally with alerts being sent to Compusoft’s support department. In this way they are alerted of issues before the customer is aware, therefore helping to maintain that 24/7 availability their customers rely on.
Industry: Software Provider