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Why You Should Become an MSP and How To Do It
05 Aug 2016

Why You Should Become an MSP and How To Do It

Many MSPs are in this profession by choice. But as the technology and the channel evolve, non-MSPs have no choice but to consider moving into managed services.
VARs in particular are in the hot seat. With a major focus on hardware, albeit buttressed by vertical market software or other specialization, and installation and set up, VARs are easy pickings for large vendors looking to broaden their direct base. VARs increasingly walk into a client only to find that HP or Dell were just there.

Gain Higher Education IT Efficiency Through Mobile Remote Monitoring and Management(RMM)
26 May 2016

Gain Higher Education IT Efficiency Through Mobile Remote Monitoring and Management(RMM)

You would be hard pressed to find an IT environment tougher to manage than Higher Education. Student turnover is constant, the network by definition is campus-wide with devices spread all over, and you need to support the business office, faculty, administration and often an array of complex research facilities.
Did we mention budgets are tight and competition for students intense? In the case of competition, online schools have grown immensely in recent years, and private Colleges and Universities face stiffer competition from Public Schools who have been advancing their offerings and quality.

Pulseway Wins IT Service Management Awards From FinancesOnline
26 May 2016

Pulseway Wins IT Service Management Awards From FinancesOnline

The Pulseway development team is as usual very proud of all the work and creativity we put into improving our software and making it as reliable and user-friendly as possible. We always strived to design an intuitive and innovative mobile monitoring and management solution capable of managing all types of systems at any place and time. It has always been a real passion for us ...

You Restarted the Server From Where?
24 May 2016

You Restarted the Server From Where?

MSPs and IT admins spend way too much time on call. No wonder so many complain about not having a life, what with working overtime chained to a console at a data or operations center, or just the cluttered desk the admin sadly calls home.
What’s worse, if the admin is visiting an end user, waiting for the dentist, or even taking a restroom break, problems can’t be dealt with, and common tasks such as system updates won’t happen. Now you have an overworked unhappy admin and irritated end users or MSP clients. Not a great combination. Meanwhile safety is at stake since emergencies such as breaches can’t be quickly dealt with.

Customize your Pulseway experience with the REST API and the Cloud API
03 Mar 2016

Customize your Pulseway experience with the REST API and the Cloud API

If you've used Pulseway for a while, you might have asked yourself about implementing some of your own custom monitors or adding some features that are unique to your environment that aren't covered by Pulseway's extensive feature list.
The way to customize Pulseway is to take advantage of the REST API, which allows you to interact with your monitored instances in real time. The Cloud API allows you to monitor and control your cloud applications and cloud service instances. All you need to get started is an API Token and access to the programming or scripting language of your choice. ...