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Top Eight Considerations for Selecting the Right RMM Solution
14 Sep 2015

Top Eight Considerations for Selecting the Right RMM Solution

Managed IT services providers (MSPs) in charge of monitoring and managing your systems and your network health do so often using scripts, homegrown solutions, commercial software, or a combination of all of them. One problem with this approach is that you have a solution that become unsupportable over time because scripts can fail without proper maintenance. Homegrown solutions tend to fail with personnel changes and the person who supported that solution was a single point of failure. And using multiple commercial solutions fails because vendors often get into a finger-pointing match during troubleshooting sessions with each other, while the customer, you, suffers. But how do you go about selecting the right remote monitoring and management (RMM) solution? ...

Customize Email Notifications On Pulseway Enterprise
23 Jun 2015

Customize Email Notifications On Pulseway Enterprise

One of the biggest requests from our Enterprise customers was to have the ability to customize email notifications sent by Pulseway. With the latest release we have introduce this feature. Anyone with a Pulseway Enterprise server can now change the default email template to include their own company logo and name, additionally they will also have the ability to add their own custom links. ...

Introducing the New SaaS Enterprise Server
15 May 2015

Introducing the New SaaS Enterprise Server

The SaaS Enterprise Server gives you complete control over your environment and users.
Pulseway SaaS Enterprise has been launched. The new SaaS-based Enterprise Server has all of the same features as the self-hosted version of our Enterprise Server, but we host the server for you to make it even easier to adopt enterprise monitoring and share management tasks among your team members. ...

Multiple User Accounts on Pulseway SaaS Enterprise
13 May 2015

Multiple User Accounts on Pulseway SaaS Enterprise

Pulseway Enterprise supports multiple user accounts, which means that you can set up user accounts for your team members or clients to access different parts of your monitored network. Chose an access level and select what systems you want to share. At any time you can edit and delete the user accounts. This creates a collaborative environment where the entire team or department can work seamlessly together to pro actively monitor and manage their IT infrastructure. ...

5 Essential Tips on Growing your IT Consulting Business
13 May 2015

5 Essential Tips on Growing your IT Consulting Business

Growing your IT consulting business is difficult and can be an expensive undertaking. You have to differentiate yourself from your competitors in ways that have meaning and return on investment for your customers and your potential customers. In this post, we describe five essential tips to help you in your journey to grow a successful IT consulting business, to make your customers happy, and to provide the best possible services while doing so. ...