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Frequently Asked Questions

  • How do I start using Pulseway?
    This Quick Guide will help you set up your account and start monitoring your computers.
  • How many endpoints can I monitor?
    You can monitor up to 50 endpoints with the Pro plan by getting a subscription.
    For mid-sized and large IT Departments that require a high level of flexibility and scalability we have designed Pulseway Team that can be hosted inside your organization and will allow you to monitor up to 100,000 endpoints per server instance.
  • How do I enable and use Pulseway Remote Desktop?
    This guide will teach you how to enable Remote Desktop on your Windows systems and it will show you how to access your Windows systems from the Remote Desktop Client and from the Pulseway Dashboard.
  • How do I mass install the Pulseway agent onto multiple systems?
    You can use Pulseway Network Discovery to discover all your systems and then deploy the Pulseway agent automatically with pre set configurations.
  • I forgot my password
    You can reset your password here or use the Pulseway Manager app installed on your computer.
  • How do I customize email notifications?
    This blog post will teach you how to change the default email template to include your own company logo and name, and how to add your own custom links.

Get Started

This guide will help to setup Pulseway for your computers and mobile devices.

Pulseway User Manual

Check out the user manual for detailed information on how to install and manage or product.

Pulseway Forum

Pulseway community forum keeps you informed and connected with the latest news about our product.

Have a technical question?
Talk to our Support Engineers who who are on hand to answer any questions you might have.