Service Desk
With a complete help desk and ticketing solution, Pulseway PSA allows you to respond quickly and professionally to user issues. Ticketing is totally integrated with Pulseway RMM so your team can manage tickets without switching applications – even from their smartphone. Account and asset integration between PSA and RMM improves efficiencies and means information on both systems is synchronized.
CRM
Don’t waste resources on an overly complicated CRM full of fields you never use. PSA’s integrated Customer Relationship Management System has been designed to give you exactly the information you need to focus on your customers and maximize opportunities.
AN INDUSTRY-LEADING PLATFORM TRUSTED BY THOUSANDS OF CUSTOMERS
Project Management
Don’t let projects run into problems. Get real-time project status at the click of a button with details on resource utilization, project plans and tasks. The project dashboard gives a birds-eve view of all projects to highlight any issues.
Finance & Billing
Cut the time you spend on calculating customer bills by automatically creating and posting invoices from timesheets and expense reports. PSA is integrated with QuickBooks® and Xero® to keep your accounting data synced - export invoices from PSA into your accounting software and receive payments against them. Customers and suppliers can be created in PSA and then exported across, along with lists of services, products, and expense types.
Time & Expense Tracking
Get precise, real-time data on time and expenses by company, project, and employee. Automatic timers record how much time is spent on a ticket - and automatically resume when ticket is reopened – for accurate tracking, reporting and billing.
