How Solvera Tech Generated $100,000 in Revenue in 6 Months With Pulseway
Founded in 2019 in Orlando, Florida, Solvera Tech provides cybersecurity, tech support and IT guidance designed to help businesses grow and succeed. With a mission to transform technology into a driver of innovation, Solvera Tech delivers reliable cybersecurity and exceptional IT solutions tailored to each client’s needs. Solvera Tech supports more than 30 clients in industries such as healthcare, law, education, aerospace and non-profits. By building strong partnerships and empowering businesses to unlock the full potential of their IT infrastructure, Solvera Tech helps clients achieve sustainable growth and long-term success.
“If our experience with Pulseway hadn’t started the way it did, we wouldn’t be where we are now — consistently helping our clients the way we do. Without Pulseway, workflows would’ve cost us more time and effort. It’s truly been a critical piece of our success”
Anthony Gonzalez
CEO of Solvera Tech
Challenge
Within a year of launching operations, Anthony faced the complexities of managing an IT service delivery business. The goal was to scale while keeping their service quality high — a challenge they were determined to meet. To achieve this, they knew they needed the right remote monitoring and management (RMM) solution. As Anthony Gonzalez, CEO of Solvera Tech, puts it, “We aim at a high-quality service. If you do the right thing, build trust and instill confidence in your clients, they’ll be clients for life.”
For Anthony, the ideal RMM had to offer consistency, mobility and ease of use. Unwilling to settle for less, he tested multiple solutions, but none met his expectations—until he came across Pulseway RMM through Reddit reviews. Intrigued, he decided to give it a try, and it exceeded his expectations.
Pulseway not only streamlined Solvera Tech’s operations but also strengthened client relationships. “Its remote management capabilities and ready-to-use automation workflows allowed us to address client issues efficiently and automate routine tasks,” highlighted Anthony. This flexibility not only improved operational efficiency but also enhanced customer satisfaction, reinforcing trust with clients. Since signing up with Pulseway in June 2022, it has become a vital part of Solvera Tech’s operations.
Cybersecurity has always been central to Solvera Tech’s mission of protecting and empowering clients. Pulseway played a key role in enhancing this offering, seamlessly integrating with advanced security tools and enabling a proactive, multilayered defense strategy, allowing Solvera Tech to deliver robust cybersecurity that keeps clients’ businesses secure and resilient.
Solution
Over the past two and a half years, Solvera Tech revolutionized its IT management processes, achieving outstanding results that align with its commitment to scalable, high-quality service. Pulseway has been instrumental in helping Solvera Tech expand its client base, optimize workflows and set new standards in IT service delivery.
“To be honest, I think from the moment we started with Pulseway, it was one of the few software solutions we’ve stuck with — and for good reason. It delivers consistent monitoring of all the devices, automation features, solid reporting capabilities, and the Remote Control is highly efficient and reliable,” Anthony reflected.
Streamlined operations with RMM
Pulseway's intuitive platform enabled Solvera Tech to quickly identify and address recurring issues across multiple client sites. By analyzing patterns in IT problems, the team implemented automation workflows to resolve these issues efficiently, reducing recurring tickets and lightening the team’s workload — all while enhancing client satisfaction.
One notable success story of Pulseway's impact involved a client with a decade-old IT infrastructure and no data backups for over six months. Using Pulseway, Solvera Tech upgraded their systems, modernized the infrastructure and resolved years of inefficiencies in record time. This exceptional service resulted in a three-year renewal contract for Solvera Tech, cementing a long-term partnership.
“It’s crucial to onboard new clients fast, identify devices automatically and mass deploy agents when needed. Also, automating the patch management was key to ensure the lack of compliance in this new client’s environment,” he highlighted.
Enhanced cybersecurity capabilities
Pulseway has been helping Solvera Tech enhance its IT stack beyond RMM by providing modern, automated solutions that integrate seamlessly and help drive revenue growth and profit margins.
Cybersecurity, a cornerstone of Solvera Tech’s services, has reached new heights thanks to Pulseway’s complete platform. With powerful solutions provided by Pulseway in its portfolio, like vPenTest and VulScan, Solvera Tech implemented a profitable, multilayered security strategy that includes automated internal and external vulnerability scanning. These tools proactively identify security gaps, allowing Anthony and his team to address risks before they escalate, ensuring clients receive end-to-end protection without exception.
By unifying essential security services into one robust framework, Solvera Tech has also streamlined compliance reporting — a crucial benefit for industries like healthcare and law. This efficiency empowers clients to meet regulatory requirements with confidence while focusing on their core business goals.
This integrated strategy aligns with Solvera Tech’s “protect, support and grow” philosophy, enabling clients to scale securely. “If the business isn’t fully protected, there’s nothing to support, and if there’s nothing to support, there’s nothing to grow. With Pulseway, we’ve developed new strategies to offer prime cybersecurity solutions that boost our margins while ensuring client success,” shared Anthony.
Expanding advanced security services with Managed SOC + Datto AV and EDR
Solvera Tech is still expanding its cybersecurity offerings by combining Pulseway Managed SOC and Datto AV/EDR. This enhanced offering provides customers with advanced endpoint protection, proactive threat detection and swift response capabilities.
By designing robust cyber security offerings, Solvera Tech is ready to acquire new clients with better margins from more sophisticated services. Revenue from existing clients is growing consistently due to the new offerings and solutions added to the portfolio.
Results: $100k in new revenue
With Pulseway, Solvera Tech achieved measurable success in scaling operations and delivering top-notch services. During a six-month period in 2024, they added $100,000 in new revenue while fostering strong client relationships and trust. Pulseway’s close relationship allowed Solvera Tech to provide profitable and consistent service, bolstering both new and existing client satisfaction.
“Our CPAs, law firms and medical office clients have a high expectation that our services are reliable and innovative, allowing them to thrive and grow. Through the partnership with Pulseway, we were able to build a strong portfolio with profitable services to deliver that,” commented Anthony.
Efficiency and automation
Solvera Tech drastically reduced the time and effort needed to address client issues. Automation powered by Pulseway streamlined tasks like software updates, patching and password resets, enabling the team to manage over 300 endpoints with ease. For instance, they updated 280 computers for a Microsoft bug fix in just six hours — a process that would have taken days without automation. Many issues, such as stuck print jobs, are now resolved in minutes without technicians needing to access client machines directly.
Client-centric service
By having Pulseway RMM at the center of its IT management strategy, and by simplifying workflows and delivering effective solutions, Solvera Tech consistently responded to client issues in under 15 minutes. This rapid response time reinforced trust and reliability — key pillars of their customer-first approach. Clients appreciated the visible impact of Solvera Tech’s services, from seamless updates to enhanced data protection.
Conclusion
By focusing on branding, client experience and delivering value beyond IT services, Solvera Tech has positioned itself as a trusted name in the industry. From simplifying complex tech concepts to building trust through a high level of service delivery, their approach ensures clients feel supported, protected and understood.
With a “cyber first” strategy at its core, combined with a profitable relationship with Pulseway, Solvera Tech is proactively addressing the growing challenges of cybersecurity, ensuring clients have the tools they need before issues arise. Looking ahead, their goal is clear: scale while maintaining the quality service that fosters long-term loyalty and trust.
Solvera Tech’s journey with Pulseway has been a testament to their commitment to innovation and excellence, setting a high bar for what an IT service provider can achieve.
"If our experience with Pulseway hadn’t started the way it did, we wouldn’t be where we are now — consistently helping our clients the way we do. Without Pulseway, workflows would’ve cost us more time and effort. It’s truly been a critical piece of our success," shared Anthony.
Solvera Tech is an IT services provider dedicated to helping businesses grow by making technology a powerful asset rather than a challenge. As a Pulseway customer since June 2022, Solvera Tech has harnessed the platform to deliver exceptional service while achieving its customer-centric and cybersecurity-focused vision. In 2024, during a six-month period, they generated $100,000 in new revenue with a diverse and robust services portfolio, showcasing the tangible impact of their partnership with Pulseway.
We spoke with Anthony Gonzales, CEO of Solvera Tech, to learn more about how they are leveraging Pulseway to streamline operations, enhance client trust and scale their business. With over 13 years of experience in IT, Anthony founded Solvera Tech to help businesses fully utilize their technology and protect them from being taken advantage of. His goal was to create a company that doesn’t just support clients but actively drives their growth. Pulseway has been instrumental in turning this vision into reality, becoming a cornerstone of Solvera Tech’s success.
RELATED CASE STUDIES
Try Pulseway for free
Pulseway starts with a fully functioning 14-day trial
Trusted by 13,000+ Customers for Over 15 Years
Join the Ranks of Satisfied Customers and Experience the Pulseway Difference Today
