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Press and Customers Rave as Pulseway Tightens Focus on MSPs with Mobile RMM/PSA One-Two Punch
20 Dec 2016

Press and Customers Rave as Pulseway Tightens Focus on MSPs with Mobile RMM/PSA One-Two Punch

The Pulseway RMM (remote monitoring and management) solution has always been in heavy use amongst MSPs, but in recent months we launched a new mobile RMM tailored more exclusively for the service provider set. Key to this is the addition of a robust, full-featured PSA that is tightly integrated with the RMM.

MSP Look to the Cloud for Growth and Profits
13 Oct 2016

MSP Look to the Cloud for Growth and Profits

Most MSPs may have their hands full managing client's on-premises infrastructure and even still handling break/fix. But increasingly forward thinking MSPs are crafting cloud services and pitching them to customers as a way to modernize their infrastructure.
At the same time, MSPs are increasingly using the cloud to help run their own business and for service delivery.

Mobile Apps Boost Productivity for all Especially IT and MSP Techs
13 Oct 2016

Mobile Apps Boost Productivity for all Especially IT and MSP Techs

Mobile applications can be a major productivity drain – that is if you spend all your day playing Angry Birds, watching YouTube or texting with friends. The bright side is that mobile if used properly can be an enormous productivity boost – that’s why it was the key driver in making BYOD so commonplace.

Generate Custom, Detailed and Elegant Reports for Your Clients
29 Aug 2016

Generate Custom, Detailed and Elegant Reports for Your Clients

Send custom and detailed reports at a click of a button to summarize health, performance, resource utilization and much more. All the data is displayed in a clean and elegant format so that your team or your customers can visualize and interpret the information easily. Simply select a scope you want to get a report for and email it to the desired recipient. You can also download the report at any time.

Why You Should Become an MSP and How To Do It
05 Aug 2016

Why You Should Become an MSP and How To Do It

Many MSPs are in this profession by choice. But as the technology and the channel evolve, non-MSPs have no choice but to consider moving into managed services.
VARs in particular are in the hot seat. With a major focus on hardware, albeit buttressed by vertical market software or other specialization, and installation and set up, VARs are easy pickings for large vendors looking to broaden their direct base. VARs increasingly walk into a client only to find that HP or Dell were just there.